ATEX Phones
ATEX Tablets
ATEX PC
ATEX Communication
ATEX Lighting
ATEX Camera's
Rugged equipment
ATEX Zone
Extend the service and support pack for your Realwear Navigator by 1 year
- Renting and lease available
- Advice for your ATEX-challenge
- More than 30 years of experience
- On-site demo available
Extend the service and support pack for your Realwear Navigator by 1 year
Get peace of mind with RealWear’s Service and Support Pack.
Manage devices with RealWear Cloud Pro
In addition to basic analytics, device management and the app catalog, Cloud Pro offers, advanced analytics, remote firmware management, Cloud Assistance², data export, lost device, wipe device, and more.
Resolve issues quickly with technical support
Our technical experts are available to answer your questions 24 hours per day during the business week. Log your issue via phone, email or chat, and our team will respond within four hours.
Repair devices or arrange an advanced replacement
We know that uptime is critical for your frontline. In the rare cases of device failure, RealWear will send a replacement device in advance of receiving the old one.
One year of Service and Support Pack (“SSP”) coverage comes standard on new RealWear devices at no additional cost.
At Your Renewal Anniversary
You may purchase one or two additional years at the end of your first year. Buy two years, and you’ll receive a discount vs. the single year option. You must purchase the additional years within 30 days of your renewal anniversary.
Older devices
RealWear Navigator Series devices covered by an active legacy support pack may be added to Service and Support Pack coverage at the conclusion of their support pack’s expiration date. They may be enrolled using the “At Your Renewal Anniversary” prices in the table above.
HMT-1 and HMT-1Z1 devices are ineligible for renewed coverage under the SSP.
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